Last Updated: January 19th, 2023
These SMS Terms of Service (the “SMS Terms”) govern the provision, receipt, and delivery of text messages by or on behalf of GlossGenius, Inc. (“GlossGenius,” “we,” “us,” or “our”). Depending on the consent you’ve provided, our text messages (the “GlossGenius Texts”): (1) provide you with information you requested from us; (2) provide updates regarding appointments and other transactions with or through us; (3) respond to your support questions and other inquiries regarding your use of our services; and/or (4) provide you with marketing or promotional content that may interest you. Notwithstanding the foregoing, GlossGenius Texts using GlossGenius designated “short codes” from our provider will only be sent for transaction-related purposes, including the first three items above.
E-SIGN Disclosure and Agreement
By providing your consent to receive GlossGenius Texts (as described below), you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by emailing us at firstname.lastname@example.org with “Revoke Electronic Consent” in the subject line.
To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, email us at email@example.com with contact information and the address for delivery.
Agreement and Consent to Receive GlossGenius Texts
By providing consent, you authorize us to use automated or nonautomated technology to send GlossGenius Texts or pre-recorded messages via automated telephone dialing systems, to the number associated with your consent. You may opt into receiving GlossGenius Texts with marketing content, and consent to receiving marketing texts is not a condition of purchase. Message frequency varies based on the type of messages.
By consenting to receive GlossGenius Texts, you represent that you are 18 years of age or older and understand the obligations and agree to the terms set forth in these SMS Terms and GlossGenius Terms of Service. You further represent that you are the subscriber to the relevant phone number.
Costs of GlossGenius Texts
GlossGenius does not charge you for GlossGenius Texts, but message and data rates may apply. Thus, depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
Frequency of Text Messages
We may send you an initial message confirming your enrollment in GlossGenius Texts. After that, you will receive recurring text messages, and the specific amount may vary depending on how you use our services (e.g., whether you reply with HELP, the number of appointments made through GlossGenius, etc.).
GlossGenius Texts are supported on all U.S. carriers. The supporting mobile carriers may change without notice, and the particular GlossGenius Texts program you join, including those operated through a different number, may be limited to specific carriers. GlossGenius and the mobile carriers are not liable for delayed or undelivered messages. GlossGenius Texts may not be compatible with all cell phone models.
Opting out of GlossGenius Texts
To get help about GlossGenius Texts, reply HELP to any GlossGenius Text. To opt out of GlossGenius Texts from a specific phone number, you must text STOP to that number. You must separately opt out of each number from which you’ve provided us with consent to receive GlossGenius Texts. After we receive your “STOP” text, we may send you confirmation of your opt-out via text message.
Modifications to these SMS Terms
We reserve the right to modify these SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrollment in GlossGenius Texts shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
To get help about GlossGenius Texts, reply HELP to any GlossGenius Text. If you are experiencing issues with the GlossGenius Texts program, you can get help directly at firstname.lastname@example.org or 888-979-7864.