Artist Sign Up: If you are an Artist, you will need to sign up to create a GlossGenius account to use the GlossGenius Services. In connection with the account creation process, we ask you to provide us with the following information:
Once you have signed up as an Artist, you may choose to provide the following information to build your profile:
App Features: In addition, when you use certain App features, you may permit through the permission systems used by your mobile device that we access (1) contacts in your address book, including their names and emails and phone numbers, and/or (2) your photos and videos.
Client Booking Page: Clients may book appointments or requests services via an Artist’s personal page available through the GlossGenius Services. In connection with the booking process, we obtain the following information from Clients:
Surveys: If you accept to complete a survey related to the GlossGenius Services or following an appointment with an Artist, we will obtain the information you provide in response to the survey, which may include your name, contact information, demographic data and concerns or interests related to Artists’ services (for example, your hair or skin concerns).
Payment Processing: We use a third party to process payments made through the App and Site. Our third-party payment processor, Stripe, directly obtains from Clients their payment information, including payment card number, expiration date, and authorization number or security code.
With respect to Artists, our payment processor also obtains the Artist’s:
GlossGenius may retain certain payment information (such as the last four digits of a payment card number) to enhance Clients’ user experience and for internal purposes (such as accounting and auditing).
Device Information: When you use the App, we collect certain information about your mobile device, including your device token, hardware model, operating system and version.
Social Media Pages and Widgets: The Site includes social media functions, such as the Twitter, Facebook and Pinterest widgets. These widgets may collect information about which pages visitors visit on the Site and the IP address of the device you use to connect to the Internet. The widgets may also set a cookie to ensure the features are functioning properly. In addition, Artists may choose to include links in their profile to their social media pages. Your interactions with the social media pages linked through the GlossGenius Services are governed by the privacy policies of the companies that provide them.
If you use any of the social media functions or widgets in connection with the GlossGenius Services, we strongly suggest you review the privacy policies of the companies that provide those functions and features. You acknowledge and agree that we are not responsible for any acts or omissions by any social media service or other third-party service that you choose to use.
Contact Us or Chat Feature: If you contact us with a question, comment or request, including by using the chat feature available on the Site and App, we may obtain your name, contact information and any information you may choose to submit to us.
Refer-a-Friend Feature: If you choose to invite or refer a friend to use the GlossGenius Services through our “Refer-a-Friend” feature, you may select a contact directly from the contacts list on your device and send him or her an SMS or email from your device. Alternatively, you can submit your contact’s phone number or email address and have GlossGenius send the invite email. You understand and agree that you are responsible for any charges that apply to communications sent from your device to your contacts and that you shall only input contact’s phone or email address if you believe that they would be interested in a referral to the GlossGenius Services.
Blog: We obtain any personal information that you may choose to include in a comment to our blog post, such as your name.
We may use the personal information we obtain for a number of purposes, including, but not limited to:
We also may combine or aggregate the personal information we collect through the GlossGenius Services for our internal business purposes and for marketing and product positioning purposes (the “Aggregated Data”). Such combined or aggregate information does not specifically identify you or any individual user of the GlossGenius Services. For example, we may aggregate information to determine that the majority of our Artists are makeup artists versus hair stylists or to determine how many stylists in New York City are using the App.
We may share the personal information we collect from you:
In addition, we may share Aggregated Data with business partners and third parties for any purposes.
GlossGenius Services may contain links to other websites, apps or other online services for your convenience and information. These websites, apps and services may be operated by companies not affiliated with GlossGenius. Linked websites, apps or services may have their own privacy policies or notices, which we strongly suggest you review. We are not responsible for the content and data handling practices of any third party websites, apps or services.
We maintain appropriate administrative, technical, and physical safeguards to safeguard the personal information we obtain in connection with the GlossGenius Services. However, no information system can be 100% secure. Moreover, we are not responsible for the security of information you transmit to the Site or App over networks that we do not control, including the Internet and wireless networks.
Within the App, you can access your profile to update your name and contact information, payment information, and view your activity. If you cannot find the information you are looking for or make the changes you want to make in the Site or App, please submit a request at the contact information listed below.
We offer you certain choices in connection with the personal information we collect from you. You may choose not to receive marketing or promotional email communications from us by clicking on the unsubscribe link in our emails.
The GlossGenius Services are not directed to, nor do we knowingly collect information from, children under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us indicated below.