Appointment reminder software is a useful tool for self-care businesses. Managing client appointments is just one of the many responsibilities business owners have but reliable appointment reminder software can streamline this task and make it easier to handle.

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7 Appointment Reminder Software for Self-Care Businesses

If you’re struggling with no-shows—or simply want to prevent them in the first place—appointment reminder software can be just what your self-care business needs. It’s common for clients to forget their appointments, and it’s (usually) not personal! But it wastes valuable time and money when they don’t show up, which can be especially devastating for small businesses. 

Below, we get into the benefits of using an appointment reminder app, the key features to look for, as well as the best appointment reminder software for small business needs. 

5 Benefits Of Appointment Reminder Software For Self-Care Businesses

With so many duties to helm at your self-care business each and every day, a little help can be a boon for your success. Some of the many benefits of appointment reminder software include: 

Fewer No-Shows And Last Minute Cancelations

Appointment reminder software can help reduce client no-shows, last minute cancelations, and late arrivals. Fewer missed appointments can lead to an increase in both efficiency and revenue. 

GlossGenius offers several No-Show Protection features as part of its all-in-one platform. 

Facilitates Timely Communication With Clients

Keep your clients up-to-date with a well-timed appointment reminder message. Sometimes, a little reminder is all someone needs to make sure their schedule (and yours) stays on track. 

Contributes To A Smoother Scheduling Process

Appointment reminder software takes the hassle out of scheduling and communicating with clients. With the right appointment reminder app, you can make it easier for your daily operations and more convenient for your clients to get to their appointments on time. 

Increases Customer Satisfaction

No-shows can be financially painful for businesses but having to charge clients no-show fees can also just make things awkward (albeit necessary). Rather than risk straining a loyal customer relationship, using an appointment reminder app can help prevent no-shows and late cancelations in the first place.

Frees Up Staff Time 

When you don’t have to worry about scheduling and reminders, you and your staff can focus your attention on more important things—like the quality of the services your business provides and expanding your client base. 

8 Features to Look For in an Appointment Reminder Software

Not all appointment reminder software will have what you need to seamlessly run your business. However, there are some key things to look for when choosing the right software. 

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Personalization

Personalized reminders can help you create messages that match the tone or brand of your self-care business. Depending on the software, you may also be able to customize the reminder by service type, making it easier for both you and the client. A personal touch can make your reminders warmer and more effective, leading to increased customer satisfaction. 

Multi-Channel Reminders 

Multi-channel reminders make it possible to send notifications via text, email, and phone. Some clients may have specific communication preferences (like those who work during the day may prefer to receive a text instead of a phone call), and catering to their requests will not only show respect but increase the chances your client will actually see their reminders. 

Analytics For Tracking

Sending appointment reminders will benefit your business, but getting the stats on the effectiveness of your reminders can also help you see what’s working, and which areas need improvement. Analytics can help you identify appointment trends and waste less time on strategies that don’t work. 

User-Friendly Responses

If your appointment reminders require a follow-up from clients to confirm, you’ll want to make sure it’s easy for them to do so. Look for software that makes it easy for clients to confirm, whether that’s via a link or a response code. 

Calendar Syncing

A platform that can add appointment dates and times directly into a client’s calendar can further streamline the scheduling process on both ends. Calendar syncing is a useful feature that can help prevent double bookings, while also helping clients avoid making mistakes when adding appointments to their schedules.

Scalability

A platform that can grow with your business will be a much wiser investment than starting out with a basic software you’ll need to switch over from later on (not to mention securely transferring all that data with you). While it all depends on what your budget can handle, considering your future needs now when choosing an appointment reminder software can help set yourself up for success later. 

An Affordable Price

The cheapest appointment reminder software for small business you can find might be tempting, but don’t be lured in by a suspiciously low price tag. Many reminder software have low starting prices that can increase drastically the more features, clients, and locations you add. You want to find one that fits within your budget – which should be doable with all the ones out there.

7 Best Appointment Reminder Software for Self-Care Businesses

With so many different types of software to choose from, you might be wondering which will be the best for your self-care business. Keep reading to view our handy breakdown of the various software options that can help manage your business needs. 

GlossGenius

GlossGenius is an appointment scheduling software with a modern, user-friendly online booking system, that has key integrated features like forms and waivers, waitlists, and a customizable cancelation policy.  With GlossGenius’ automated appointment reminder system, you can make sure your clients always get notified of upcoming appointments or schedule changes via email or text. 

GlossGenius offers management services for your staff and clients, allowing you to manage employee schedules and payroll, along with customer information and appointment history. GlossGenius also provides payment processing, along with reporting and analytics services so you can view detailed reports about your bookings, revenue, and client history.

One drawback of GlossGenius is that some users complain they don’t have as much control over the timing or frequency of their appointment reminders as they’d like. 

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Acuity Scheduling

Acuity offers online booking, payment processing, and intake forms for clients. This software also provides custom appointment types, as well as social media integration, allowing you seamless business promotion. With appointment reminder features like cross-platform delivery, personalization, and calendar sync, Acuity can help you cut down on no-shows and late arrivals. 

However, some note that Acuity has limited customer support and reporting options, and the pricing can get expensive if you have multiple business locations. Others dislike the lack of booking page customizations, and needing to log into a third-party app like Stripe to issue refunds. Another drawback is that Acuity only lets you send one reminder before appointments. 

Calendly

Calendly is a calendar scheduler program useful for businesses looking for a straightforward way to create and manage their schedules. Calendly lets you process payments through third-party integrations like PayPal and Stripe, and also offers integration with your other calendars so you can easily set up, display, and edit your availability, and control notifications as well as client reminder messages.

However, because Calendly is a basic calendar scheduler program, it is not specifically geared for wellness businesses. It offers little by way of customization, has limited character text counts for reminder messages, and some users complain about the lack of customer service. 

Square Appointments

Square is a popular online scheduling platform that can support many types of self-care businesses. From salons and spas to gyms and tattoo studios, Square Appointments can help manage your appointment reminders by offering communication via email or text, as well as support your business with features like calendar sync, waitlists, customer profiles, and inventory options. Square has features like buy now and pay later, as well as a free plan option.

Some users report their customer service lacking and add-on pricing expensive. Their offering is also a little less customized for self-care businesses since Square is built to service a variety of different industries.

GReminders

GReminders functions as a dedicated reminder platform to serve many of your messaging needs. With features like automated scheduling, calendar sync, and time zone management, you can make sure your clients never miss a beat (or in this case, their appointment with you). GReminders also offers video chat integrations with programs like Zoom and Skype, as well as the option to adjust the timing of your reminder notifications. 

However, some users dislike the lack of advanced customization features for appointment reminders, glitchy/unreliable calendar syncing, and that additional add-ons and features can result in a substantially more expensive price point. In addition, there is currently no dedicated mobile app to support this software. 

GoReminders

Not to be confused with GReminders, GoReminders is another appointment reminder software that can handle many of your self-care business needs. GoReminders lets you set up your appointment reminders through text or an integrated calendar app which you can access via mobile or desktop. You can also customize your messages to tailor to clients specifically, and send out text blasts for marketing purposes. 

Some cons of this software is that because it functions mainly as an appointment reminder app, it doesn’t come with as many advanced features as other appointment booking software. Some users also complain that customer support takes a while to address issues and concerns, and there’s no mobile-friendly app to handle your scheduling on the go. 

YouCanBookMe

YouCanBookMe is a comprehensive UK-based booking software that can handle many aspects of your business. It comes with an automated appointment reminder system that you can customize for your needs (like scheduling via SMS or email), and also contains features like schedule management, online bookings, custom appointment types, and password-protected booking pages. YouCanBookMe also offers multilingual support so clients from all over can easily access the software. 

However, some users of the software claim they encounter issues with calendar integrations on their website, syncing, and buggy video chat features. Others complain that upgrades can be expensive, have difficulty navigating configurations, and that the software does not properly support recurring bookings. 

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Reduce No-Shows And Boost Efficiency With GlossGenius

Appointment reminder messages are an effective way to reduce no-shows, last-minute cancelations, and late arrivals. The right appointment reminder software will provide a reliable way for you to communicate with your clientele and customize your setup so that you can optimize your self-care business’ efficiency and maximize client satisfaction.

GlossGenius offers integrated Appointment Reminders that help self-care businesses manage their schedules and keep clients on-track, so that there are no missed appointments or other surprises. You can also explore our robust Marketing features that can help you grow your brand and promote your services. 

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