When a client cancels their appointment, it can throw a pretty big wrench in your schedule. Gaps between clients can be a waste of your time and cost you some take-home pay you would have had if you could have filled that gap quickly. Keeping a backlog of clients on a waitlist can help fill these unexpected schedule gaps, but it can be a lot to maintain on top of all your other tasks!
GlossGenius' new Waitlist feature allows you to easily and automatically keep track of clients' waitlist preferences and quickly schedule them when you have an opening.
Some features of our new waitlists include:
Client cancellations can leave unexpected gaps in your schedule. Allow clients to add themselves to your waitlist through GlossGenius – our Waitlist feature keeps track of client waitlist preferences so you can keep earning when your schedule changes. Clients are able to leave you notes about their availability, so you can quickly and easily see which waitlist client can fill the gap in your schedule!
Work smarter, not harder – client cancellations can easily add to the amount of time you have to spend at the salon or catching up on your revenue targets. Our Waitlist feature helps you maintain a full book by keeping a list of clients on standby for openings in your schedule. When you’re able to fill in gaps in your schedule, you can get your bag and spend more quality time outside of work.
No more frantically scribbling client notes and using pen and paper as a makeshift waitlist! GlossGenius provides up-to-date client waitlist preferences and an easy way to notify them of an opening, complete with online client booking. Your time is valuable and it's hard to juggle this admin work when you're behind the chair – we are here to help! The all-in-one waitlist, client outreach, and booking capability will help you fill schedule gaps in just minutes.
As a GlossGenius member, taking advantage of the Waitlist feature is quick and easy. You can add clients to your waitlist yourself, and if you want, you can also give your clients the opportunity to add themselves to your waitlist through your booking website.
Here’s how you can add clients to your waitlist:
Alternatively, if your client wants to add themselves to your waitlist, start by enabling that capability for them:
Once you’ve enabled online waitlist registration, clients can easily add themselves to your waitlist by following these simple steps:
Once your waitlist is built out, here’s how you invite a client to claim an open spot:
Note: If you’re a GlossGenius Teams user, you can also filter this view to see the waitlist for the whole salon or just for one specific stylist!
Being a beauty and wellness professional often means having to be flexible and roll with any surprises that crop up day to day, but that doesn’t mean you have to sacrifice your earnings! Take control of your schedule with the new Waitlist feature from GlossGenius.