Acuity Scheduling is a appointment management software used for scheduling and automating processes. It is primarily built for small businesses who need assistance with their scheduling, and its main features don’t reach much beyond that. Pricing starts at $20 per month and can be up to $61 per month depending on locations and members.

The following article will dive into Acuity's various pricing tiers, customer reviews, and more to help you decide if it’s the best option for your beauty or wellness business needs. It doesn’t matter if you’re a salon owner, nail artist, esthetician, or any other professional in the beauty and wellness space - we want to see if Acuity is right for you and your needs.

Try GlossGenius free for 14 days!

Ultimately, with Acuity, you’re getting a minimal amount of features for a relatively high price, depending on which tier you select. Acuity only offers scheduling features, that means that payment processing and advanced marketing features are not supported and must be purchased through third party applications. Even website creation, done via Acuity’s partnership with Squarespace, is a separate cost.

To gain a broader understanding of the beauty and wellness software market, including an analysis of offerings which may be more cost-effective, check out our resource center and learn about some Acuity alternatives.

Acuity Pricing Details

Acuity pricing starts at $20 per month for one member/location - prices can go up to $61 per month for up to 36 members/locations. Let’s have a quick look at pricing broken down by tiers and features. All plans come with a free seven-day trial.

Want to quickly calculate how much Acuity will cost you? Jump to our Acuity pricing calculator down below.

Because Acuity Scheduling doesn’t come with any in-built payment processing, there are no processing fees. Instead, your processing fees will be directly pulled from the POS integration you decide to use - Acuity features integrations with Square, Stripe, and PayPal.

Acuity’s Emerging plan is missing some fairly critical features for any beauty and wellness business, like text message reminders. Again, because Acuity is primarily a scheduling app, you might have to look into all-in-one competitors like GlossGenius or Square for more features.

Curious to see what people are saying about Acuity’s features and pricing? Check out review below.

Acuity Pricing Calculator

If you want to understand how much Acuity Scheduling might cost you and your business, try out this calculator:

‍

Is Acuity Worth the Cost for Beauty and Wellness Businesses?

Put it simply - Acuity is for small businesses with a budget of $30-$60 a month looking purely for scheduling automation features.

Acuity does support payment processing, but you’ll have to integrate third-party integrations like Square to do so. If you do decide to integrate third-party apps, note that Acuity lacks live customer support, so you’ll have to fill out a form to put out any fires. 

[CTA_MODULE]

Where Acuity Scheduling May Be Less Cost-Effective for Beauty and Wellness Businesses

We mentioned it in our summary and we’ll mention it again: Acuity is not for you if you’re looking for an all-in-one option for your beauty and wellness business that goes beyond scheduling features.

Even if all you’re considering is scheduling features, Square Appointments comes with a free plan - although you’ll run into the same problem of limitation if you’re looking for additional features like marketing.

Solutions like GlossGenius offer specialized features for the beauty and wellness industry, like stylish credit card readers, modern and customizable booking site templates, easy-to-use waitlists, a forms and waivers builder, and marketing tools, at more affordable subscription prices. GlossGenius also offers transparent pricing and one of the industry’s best payment processing fees: 2.6% flat with no additional add-ons.

What Customers Are Saying About Acuity Pricing

Customers have mixed feelings about Acuity’s pricing. Reviewers mention they’re generally happy with Acuity’s suite of scheduling features, but they feel the platform is a bit pricey for what it offers.

Check out these reviews from small business owners in the health, wellness, and fitness industry to get some outside opinions on Acuity’s pricing:

getapp.com

getapp.com

getapp.com

Why GlossGenius Is a Cost-Effective Alternative to Acuity 

The answer’s simple: GlossGenius is a cost-effective alternative to Acuity Scheduling because you get more features for less money. You get all the scheduling features Acuity comes with, plus advanced booking, payment, and marketing features that can help run your business smoothly.

Check out the table below, which highlights some features GlossGenius’ Standard and Gold plans come with, both available for cheaper than Acuity’s Growing and Powerhouse plans.

‍

GlossGenius realizes offerings like core marketing features are essential, not optional, to beauty or wellness businesses.

Live Customer Support

[CTA_MODULE]

At this point, it feels like dealing with poor customer support is a universal feeling. Even outside of the beauty and wellness software space, it feels like getting on the phone with a real person is becoming more and more of a rarity. 

With Acuity Scheduling, you’re paying for advanced scheduling features but poor customer service can really sour your experience if something goes wrong - and in this line of business, that’s definitely a possibility. No one wants to feel like they’re alone when facing a technical issue.

GlossGenius offers live phone support, plus email and text support - we recognize schedules are in flux, especially for small businesses. We’ll be there to help out no matter the time, as fast as we possibly can.

Frequently Asked Questions

What is Acuity Scheduling Software Used For?

Acuity is a scheduling software used for scheduling and managing online meetings. It is primarily built for small and midsize businesses looking to automate their scheduling processes.

Can I Use Acuity For Free?

Acuity comes with free seven-day trials for all of its plans. There is, however, no free plan like Square Appointments. Acuity pricing starts at $20 per month for one location, and can reach up to $61 a month.

Try GlossGenius free for 14 days!

NOTE: All prices and feature comparisons are as of July 20, 2024. GlossGenius has no affiliation, sponsorship or endorsement with Acuity Scheduling, Inc. or its affiliates. All trademarks, logos and brand names are used for identification purposes only and remain the property of their respective owners.

The Capterra logo is a service mark of Gartner Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner Digital Markets reviews are shared across its different brands sites and constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.