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9 Tips for Managing Employees for Self-Care Business Owners

A list of tips for managing employees in a self-care business, including an explanation on what qualifies as employee management and why it’s important.

A list of tips for managing employees in a self-care business, including an explanation on what qualifies as employee management and why it’s important.

Shauna Mitchell
August 7, 2024
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Managing employees is a major part of running a business—large or small. Even the most capable, well-trained staff needs strong leadership, and how you make this happen can make a huge difference in how well your self-care business succeeds. 

9 Tips for Managing Employees for Self-Care Business Owners

A team is only as strong as its leader, which means learning how to manage staff properly can be crucial to your development as a business. Effective leadership can build trust within your employees and facilitate a productive, successful environment. This article will define what exactly employee management means and why it’s an integral part of business, as well as some staff management tips for how you can do it better. 

What Is Employee Management?

Employee management can mean different things to different businesses, but in general, it’s the process of overseeing and coordinating a staff in the pursuit of the business’ goals. Some facets of employee management include: 

Establishing guidelines

In order to set your staff up for success, you should establish your rules, protocols, and overall vision. Guidelines keep your employees from flying blindly, and provide a baseline of behavior and expectations. A comprehensive onboarding process, and/or an employee handbook can give your staff a starting point to learn and grow from. 

Providing feedback

Positive and negative feedback are both important tools for managing employees. Positive feedback can help boost morale and your employees’ confidence, validating their performance and encouraging them to continue doing an excellent job. Negative feedback, when handled tactfully, can lead to constructive criticism that can improve your employee’s performance and lead to a more productive working environment. 

Offering training and development

Managing employees doesn’t mean getting them to the status quo and then walking away. While training opportunities can also depend on your budget and resources, giving your employees a chance to grow in their roles, develop their skills, and learn more about the self-care business can only benefit you both in the future. 

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Why Is Having Employee Management Key For Your Self-Care Business?

There are several benefits to knowing how to manage employees — and doing it well. Below we list a few great reasons for why a solid staff management process is necessary for your self-care business to grow and thrive. 

Better quality service

The self-care industry is all about personal service. When your employees are on track and motivated in their goals, you get higher productivity and better quality performances, leading to higher customer satisfaction. Fewer complaints means better reviews, and a good chance clients will return again. 

Happier employees

With the right strategy in place for managing employees, you can foster a more positive, happier atmosphere to get the job done. Happier employees means less turnover, which means building a long-term team you can trust. This will also help boost your reputation in the industry, leading to more quality candidates looking for a role at your business. 

Keeps everyone on the same page

When managing employees, there can’t be rules for some and not for others. Effective staff management means everyone’s directives are clear and they’re working together to achieve a common goal—building the vision you set out for your business. This cohesion can strengthen team efficiency, uniting your employees and motivating them toward success. 

[CTA_MODULE]

9 Tips To Manage Your Self-Care Business Staff

There’s no one best way to handle a staff, which means you’ll have to figure out how to manage employees in the most effective way for your self-care business. Check out our guide below for a comprehensive list of staff management tips to get you started. 

1. Find the right employees

When hiring your staff, look for those who embody the values of your self-care operation. It’s okay to want a job for money, but you also want someone who is there to boost your business and provide value in turn. If you hire employees who are aloof or motivated only by their self-interests, it’ll be more difficult to wrangle them under the cause of providing quality service for others. 

2. Facilitate open communication

Maintaining open and honest communication lines with your self-care staff can improve relationships, increase trust, and help them feel safe at your business. It’s not just about giving feedback either, it’s about showing your employees that you listen. Having regular team meetings and/or participating in one-on-one check-ins can show your employees you hear them and take their concerns/comments seriously.

3. Offer benefits

Part of managing staff is making it worth their while. No one will ever be as truly invested in the success of your self-care business as you, so it helps to offer a few perks that incentivize employees to stick with you. With benefits like flexible scheduling, you can give your employees a chance to create a schedule that works better for them. You can also offer employee discounts, allowing your hardworking staff to partake in services and products at a reduced rate (who doesn’t love that!). Even mental health support can show your staff you’re invested in their well-being, creating happier employees. 

4. Update their training

Ongoing training means your staff never stops learning and developing their skills. As a business owner, investing in your employees means more than just money. Providing training on new techniques, self-care products, or the hottest industry trends will keep your staff knowledgeable, competent, and motivated, which will improve the quality of your self-care business. 

5. Acknowledge your staff for good work

Recognizing your employees’ hard work, whether it be for their outstanding client interactions, service excellence, or just all-around good attitude, can help your employees feel valued and motivate them to succeed again. Praise should not be overlooked, and no one is above giving or receiving it! It also just feels really good to hear that all of your hard work is noticeable, so give your staff the motivation they need with positive feedback or even a rewards system for a job well done. 

6. Give employees autonomy

Give your employees autonomy to make decisions that enhance the client experience. This may involve things like giving them the freedom to offer extra services to clients, or letting them take the reins when providing personalized recommendations. Giving your staff room to show their stuff can give them more agency over their responsibilities, which can even help train them for management roles in the future. 

7. Don’t micromanage 

Autonomy is great, but not when someone is constantly looking over your shoulder! Allow your employees to carry out their tasks, and avoid nitpicking at their efforts. Unless they’re constantly making mistakes or contradicting your business values, you should trust your employees to take care of their responsibilities. If you feel as though business will not run smoothly unless you walk this employee through every step of the way, then you may need to part ways with the employee

8. Take accountability

You don’t have to be a perfect leader to be a good leader. In fact, owning up to your mistakes can be a crucial part of earning your employee’s trust. If you’re the type of boss who can never acknowledge when you’ve made an error or try to shift blame onto your staff, you’ll end up creating a polarizing atmosphere where no one will feel comfortable being honest with you. The last thing you want at your business is for employees to be afraid to communicate. 

9. Get to know your staff

Yes, you’re running a business, but that doesn’t mean you can’t make time to connect on a human level with your staff. Asking about their families, following up on their interests, or even just inquiring about their day can be a good way to bond with your employees and foster a warmer environment. Getting to know them can also help you discover any of their idiosyncrasies or preferences, which can inform how you apply your management styles to certain individuals. Not everyone responds the same way to being managed, so the more you learn about your employees, the more flexible you can be. 

Build Your Dream Team with GlossGenius

If you’re a hardworking leader who knows how to manage staff well, you can become an unstoppable force in the self-care industry. GlossGenius is an all-in-one solution for self-care business owners, offering comprehensive employee management tools like Team & Staff, Reports & Analytics, and Payroll

Get started for free with GlossGenius today to see how we can help make your self-care business dreams come true!

Sign up and try GlossGenius for 14 days free!

Start Now
No credit card required.

Sign up and try GlossGenius for 14 days free!

Start Now
No credit card required.

Join Our Genius Newsletter

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Blog

9 Tips for Managing Employees for Self-Care Business Owners

A list of tips for managing employees in a self-care business, including an explanation on what qualifies as employee management and why it’s important.

Shauna Mitchell
August 7, 2024

Managing employees is a major part of running a business—large or small. Even the most capable, well-trained staff needs strong leadership, and how you make this happen can make a huge difference in how well your self-care business succeeds. 

9 Tips for Managing Employees for Self-Care Business Owners

A team is only as strong as its leader, which means learning how to manage staff properly can be crucial to your development as a business. Effective leadership can build trust within your employees and facilitate a productive, successful environment. This article will define what exactly employee management means and why it’s an integral part of business, as well as some staff management tips for how you can do it better. 

What Is Employee Management?

Employee management can mean different things to different businesses, but in general, it’s the process of overseeing and coordinating a staff in the pursuit of the business’ goals. Some facets of employee management include: 

Establishing guidelines

In order to set your staff up for success, you should establish your rules, protocols, and overall vision. Guidelines keep your employees from flying blindly, and provide a baseline of behavior and expectations. A comprehensive onboarding process, and/or an employee handbook can give your staff a starting point to learn and grow from. 

Providing feedback

Positive and negative feedback are both important tools for managing employees. Positive feedback can help boost morale and your employees’ confidence, validating their performance and encouraging them to continue doing an excellent job. Negative feedback, when handled tactfully, can lead to constructive criticism that can improve your employee’s performance and lead to a more productive working environment. 

Offering training and development

Managing employees doesn’t mean getting them to the status quo and then walking away. While training opportunities can also depend on your budget and resources, giving your employees a chance to grow in their roles, develop their skills, and learn more about the self-care business can only benefit you both in the future. 

[CTA_MODULE]

Why Is Having Employee Management Key For Your Self-Care Business?

There are several benefits to knowing how to manage employees — and doing it well. Below we list a few great reasons for why a solid staff management process is necessary for your self-care business to grow and thrive. 

Better quality service

The self-care industry is all about personal service. When your employees are on track and motivated in their goals, you get higher productivity and better quality performances, leading to higher customer satisfaction. Fewer complaints means better reviews, and a good chance clients will return again. 

Happier employees

With the right strategy in place for managing employees, you can foster a more positive, happier atmosphere to get the job done. Happier employees means less turnover, which means building a long-term team you can trust. This will also help boost your reputation in the industry, leading to more quality candidates looking for a role at your business. 

Keeps everyone on the same page

When managing employees, there can’t be rules for some and not for others. Effective staff management means everyone’s directives are clear and they’re working together to achieve a common goal—building the vision you set out for your business. This cohesion can strengthen team efficiency, uniting your employees and motivating them toward success. 

[CTA_MODULE]

9 Tips To Manage Your Self-Care Business Staff

There’s no one best way to handle a staff, which means you’ll have to figure out how to manage employees in the most effective way for your self-care business. Check out our guide below for a comprehensive list of staff management tips to get you started. 

1. Find the right employees

When hiring your staff, look for those who embody the values of your self-care operation. It’s okay to want a job for money, but you also want someone who is there to boost your business and provide value in turn. If you hire employees who are aloof or motivated only by their self-interests, it’ll be more difficult to wrangle them under the cause of providing quality service for others. 

2. Facilitate open communication

Maintaining open and honest communication lines with your self-care staff can improve relationships, increase trust, and help them feel safe at your business. It’s not just about giving feedback either, it’s about showing your employees that you listen. Having regular team meetings and/or participating in one-on-one check-ins can show your employees you hear them and take their concerns/comments seriously.

3. Offer benefits

Part of managing staff is making it worth their while. No one will ever be as truly invested in the success of your self-care business as you, so it helps to offer a few perks that incentivize employees to stick with you. With benefits like flexible scheduling, you can give your employees a chance to create a schedule that works better for them. You can also offer employee discounts, allowing your hardworking staff to partake in services and products at a reduced rate (who doesn’t love that!). Even mental health support can show your staff you’re invested in their well-being, creating happier employees. 

4. Update their training

Ongoing training means your staff never stops learning and developing their skills. As a business owner, investing in your employees means more than just money. Providing training on new techniques, self-care products, or the hottest industry trends will keep your staff knowledgeable, competent, and motivated, which will improve the quality of your self-care business. 

5. Acknowledge your staff for good work

Recognizing your employees’ hard work, whether it be for their outstanding client interactions, service excellence, or just all-around good attitude, can help your employees feel valued and motivate them to succeed again. Praise should not be overlooked, and no one is above giving or receiving it! It also just feels really good to hear that all of your hard work is noticeable, so give your staff the motivation they need with positive feedback or even a rewards system for a job well done. 

6. Give employees autonomy

Give your employees autonomy to make decisions that enhance the client experience. This may involve things like giving them the freedom to offer extra services to clients, or letting them take the reins when providing personalized recommendations. Giving your staff room to show their stuff can give them more agency over their responsibilities, which can even help train them for management roles in the future. 

7. Don’t micromanage 

Autonomy is great, but not when someone is constantly looking over your shoulder! Allow your employees to carry out their tasks, and avoid nitpicking at their efforts. Unless they’re constantly making mistakes or contradicting your business values, you should trust your employees to take care of their responsibilities. If you feel as though business will not run smoothly unless you walk this employee through every step of the way, then you may need to part ways with the employee

8. Take accountability

You don’t have to be a perfect leader to be a good leader. In fact, owning up to your mistakes can be a crucial part of earning your employee’s trust. If you’re the type of boss who can never acknowledge when you’ve made an error or try to shift blame onto your staff, you’ll end up creating a polarizing atmosphere where no one will feel comfortable being honest with you. The last thing you want at your business is for employees to be afraid to communicate. 

9. Get to know your staff

Yes, you’re running a business, but that doesn’t mean you can’t make time to connect on a human level with your staff. Asking about their families, following up on their interests, or even just inquiring about their day can be a good way to bond with your employees and foster a warmer environment. Getting to know them can also help you discover any of their idiosyncrasies or preferences, which can inform how you apply your management styles to certain individuals. Not everyone responds the same way to being managed, so the more you learn about your employees, the more flexible you can be. 

Build Your Dream Team with GlossGenius

If you’re a hardworking leader who knows how to manage staff well, you can become an unstoppable force in the self-care industry. GlossGenius is an all-in-one solution for self-care business owners, offering comprehensive employee management tools like Team & Staff, Reports & Analytics, and Payroll

Get started for free with GlossGenius today to see how we can help make your self-care business dreams come true!

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