Reception by GlossGenius
Stay fully present and fully booked.
Reception handles your full client journey 24/7. It answers every call and text, and books appointments straight into your calendar — so every client gets your team’s undivided attention, and no opportunities slip through the cracks.
Turns every client inquiry into revenue, 24/7
Averages based on member usage.
more calls answered
more revenue per month
seconds average response time
"Love it, just love it! I honestly don't know of a business that can't benefit from Reception. It's like a real receptionist who can handle multiple appointments at one time."
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“I can still focus on my clients, but I'm not missing a client.”
“This will save us so much time. It's going to be huge for me. I love that I will not have to have anybody at my front desk. No one has time to really be on the phone!”
“Reception has been a game-changer for my business. It gives me peace of mind knowing it will respond for me, and my clients will be helped in real time.”
The edge your competitors don’t have
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Every inquiry and question, answered at any hour
Don’t lose a booking by sending clients to voicemail. Reception answers clients immediately, figures out what they need, and books their appointment for you, 24/7.
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5-star client service delivered before they walk in
Every client hears back instantly. Reception follows your tone and your preferences, so every conversation sounds like it came from your business.
Awkward policy talks, handled for you
Don’t let your best clients slip away. Reception automatically follows up, bringing clients back and keeping your calendar full.
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Growth without growing payroll
Hiring front desk staff is expensive, and even a great receptionist can't catch every call. Reception covers the hours your team can't, or steps in when you don't have a front desk at all.
You’re always in control
You set the rules, decide what Reception handles, and get full visibility into every conversation. Reception logs everything, so you can step in anytime with full context.
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Built for your business. Not just any business.
GlossGenius
Other platforms
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Clear pricing — no hidden transaction fees
Hidden fees + surprise add-ons
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Fast, login-free online client booking
Clunky booking that drives clients away
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Simple for staff, from day one — no learning curve
Hidden transaction fees and add-ons
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Automated confirmations and reminders
Manual follow-ups and client churn
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Helps your business grow
Helps your business stay afloat
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GlossGenius - Trained on your services, policies, and booking rules from day one.
Others - Generic responses. No knowledge of your services, policies, or booking rules.
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GlossGenius - Books and reschedules directly on your calendar using real-time availability.
Others - Aren’t integrated into your schedule so can’t book appointments, only take messages.
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GlossGenius - Ready in under 5 minutes because it already knows your business.
Others - Weeks of training and configuration.
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GlossGenius - Answers like your best employee.
Others - Sound like a stranger picked up your phone.
Other AI Receptionists
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Generic responses. No knowledge of your services, policies, or booking rules.
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Aren’t integrated into your schedule so can’t book appointments, only take messages.
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Weeks of training and configuration.
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Sound like a stranger picked up your phone.
Reception by GlossGenius
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Trained on your services, policies, and booking rules from day one.
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Books and reschedules directly on your calendar using real-time availability.
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Ready in under 5 minutes because it already knows your business.
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Answers like your best employee.
Stop running your business. Get a system that will.
Frequently asked questions
Will it route to me when something's too complex?
Yes. When a conversation needs context or direction the Reception doesn’t have, Reception flags it and routes to you. You see a full transcript of what has already been said.
What if my phone uses call forwarding?
Reception works with Google Voice, RingCentral, Spectrum, and most third-party forwarding setups. If you're not sure, we'll check for you.
What if my clients don't like talking to AI?
Most clients are happy to interact with AI when it's helpful and gets them what they need. 40-55% of client inquiries happen after-hours, so they also appreciate being able to book when you and your team are away. The experience feels professional and efficient. And for clients who prefer to speak with a real person, they can request that and it routes them to you.
How long does it take to set up?
Most businesses are set up in less than a few minutes. The Reception is built directly into GlossGenius, so there's nothing to install and nothing new to learn.
How much does it cost?
Reception is free to use today and will become a paid add-on later this year, so now's the time to try it! We want every GlossGenius member to get to try it out.
Does it know my business?
Yes. Because it's built into GlossGenius, it already knows your services, prices, availability, and policies in real time. Add your own FAQs for anything else, written in your own words so every answer sounds like it's coming from your business.